Administrative Assistant/Client Support

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Job Description

The WorkPlace Group on behalf of the SLBDC


Summary:          The Administrative Assistant reports directly to the General Manager, providing full-time clerical and bookkeeping support for the corporation.

Details:         - Full-time position (35 hours/week)

- Renewable Annual Contract

- Salary + benefits


  1. i)Assist in performing clerical duties to ensure proper records and files are set-up and maintained.
  2. ii)Perform reception and switchboard duties ensuring the proper handling of inquiries, applications, appointments, and follow-up.
  3. iii)Assist with the preparation of routine correspondence for the approval of the G.M. and Board.
  4. iv)Perform clerical functions to directly assist the G.M. as required.
  5. v)Set up meetings, coordinate and follow-up as necessary with respect to clerical work and housekeeping as required.
  6. vi)Review incoming mail and correspondence to ensure that all correspondence is answered or referred to appropriate personnel.
  7. vii)Ensure proper organization and housekeeping of the office during business hours.
  8. viii)Responsible for all corporate mail-outs and the like.
  9. ix)Responsible for control and inventory of on-site marketing and promotional materials such as posters, and in-office signage.
  10. x)Responsible for the organization and management of the on-site entrepreneurial library.
  11. xi)Under the direction of the General Manager, to assist with the loan accounting functions to ensure all program funds are disbursed and payment records are maintained in accordance with recognized procedures using the FERN loan software.
  12. xii)Under the direction of the General Manager, to prepare loan arrears payment reminders, following up for receipt of payments, ensuring that arrears are properly noted and recorded. Prepare reminders for financial reporting by clients as per terms of financing, maintaining records confirming receipt as required.
  13. xiii)Assist in the preparation of monthly, quarterly and year-end reports as required by funding agencies and the Board of Directors.
    1. xiv)Responsible for inventory of all supplies on hand, and ordering as needed.
    2. xv)Set up boardroom for monthly board meetings, or as required.
    3. xvi)Assist with maintenance of SLBDC website and Social Media accounts in accordance with SLBDC Social media policy.
    4. xvii)Other duties as assigned by the General Manager from time to time


  • Minimum 2 years clerical/reception & bookkeeping experience
  • Graduation from a post-secondary certificate or diploma program in Office Administration
  • Appropriate combination of the above

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